UC requirements

This section describes the minimum requirements that are recommended to adhere to before installing the the ObserveID Universal Connector. In this section:

• Hardware requirements
• Operating system requirements
• Prerequisite software requirements
• System requirements for local service

Hardware requirements

To install or update the UC, a machine must meet the following minimum hardware requirements:

• Processor: 2 gigahertz (GHz) or faster with 2 cores on 64-bit processor. The processor performance correlates with the number of integrations to support, and the size of the data imported from integrations, especially the number of existing Identities and their corresponding Accounts on every Target. For better performance on large data volumes, four cores are recommended.
• RAM: 16 gigabytes (GB) or greater.
• Storage: 10 GB or greater storage to install, download updates, accommodate CSV files. The storage can vary depending on the volumes of data at rest, and require more capacity if more data is put for processing.

Operating system requirements

The dedicated, possibly virtual machine must work on Windows Server 2019 version or later, and have installed the latest security updates. The virtual server must avoid the possibility of other software being overloading the CPU.

Prerequisite software requirements

The virtual machine for the UC to run on must have the following two .NET frameworks installed:

• ASP.NET | Open-source web framework for .NET Core 9.0 Runtime (v9.0.11)
  For Windows x64, it can be downloaded from the following link: Download ASP.NET Core 9.0 Runtime (v9.0.11) - Windows x64 Installer (microsoft.com)
• .NET 9.0 Runtime
  For Windows x64, it can be downloaded from the following link (download “Run server apps” option): Download .NET 9.0 Runtime (microsoft.com)

System requirements for local service

For the UC running locally on a Windows machine, it is recommended to have the following configuration:

• By default the UC is assigned upon installation with the LocalSystem account on the Windows server. The account must have:

  • WRITE permissions on the installation folder;
  • membership in the Users group;
  • allowed outbound connections over the Internet.

• By default and unless established otherwise, for the UC:

  • the installation folder is as follows:
    C:\Program Files\ObserveID\Universal Connector\UniversalConnector
  • the installation file name is as follows:
    ComplianceGuard.UniversalConnector.Service.exe

  To avoid start up delay and a timeout error on starting the UC service after the update procedure, it is recommended to add the installation folder and file to the exclusion lists of the Windows Defender. Below are the samples of PowerShell commands that can be used for adding exclusions:

  Add-MpPreference -ExclusionPath "C:\Program Files\ObserveID\Universal Connector\UniversalConnector"

  Add-MpPreference -ExclusionProcess "ComplianceGuard.UniversalConnector.Service.exe"